Billing

For the latest rates, see our Pricing page.

• Personal subscriptions – An individual athlete can pay for their own subscription in the My Training section.

• Workspaces – Each workspace has its own subscription, billed for the number of active athletes in that workspace.

• Billing frequency – You can choose monthly or yearly billing.

Every new user on Vekta is eligible for a 30-day free trial with full access to all tools.

You can use this trial once per account, either:

• On your own data via your personal workspace, or

• With your athletes via your workspace.

⚠️ Note: The free trial cannot be applied to both a coach workspace and a personal workspace. Choose how you’d like to use it during onboarding.

• Billed for the number of active athletes in a workspace.

• Adding athletes mid-month triggers an immediate charge.

• Removing athletes mid-month generates a partial refund for the remaining days in the billing period.

• Charged for the full subscription year based on the number of active athletes at the time of purchase.

• Adding or removing athletes mid-year results in a pro-rated charge or credit for the remainder of the year — you only pay for the time you use.

• Credits are applied to future invoices and are not refunded in cash.

Go to Settings > Billing to:

• View or change your plan.

• Update payment details.

• Update the billing email.

• View billing history, invoices, and charges.

• Check for failed or past-due payments.

Workspace admins can change or cancel a subscription in Settings > Billing.

• Changes take effect at the end of your current billing period.

• Monthly plans end at the close of the billing month; yearly plans end at the close of the billing year.

• No refunds are provided for cancellations mid-subscription — if unsure, start on a monthly plan. You can switch to yearly later to benefit from discounted rates.

When cancelling:

• Your data and sessions remain in place.

• When activating a subscription, select I’m purchasing as a business to add your VAT number.

• For an existing subscription, go to Settings > Billing > Manage. On the Stripe page, click on Update information and enter your Tax ID.

Vekta currently supports the following currencies:

• Euro (€) — EUR

• British Pound (£) — GBP

• US Dollar ($) — USD

• Australian Dollar (A$) — AUD

• Swiss Franc (CHF) — CHF

• South African Rand (R) — ZAR

• Canadian Dollar (C$) — CAD

• New Zealand Dollar (NZ$) — NZD

• Japanese Yen (¥) — JPY

• South Korean Won (₩) — KRW

If your local currency is not listed above, your subscription will default to Euros (€).

When you subscribe to Vekta, your currency is determined by your geographical location at the time of your first subscription. For example: If you create your Vekta account and subscribe while in the United Kingdom, your subscription will be billed in British Pounds (£).